Job Posting – Chapter Support Coordinator
The chapter support coordinator provides regular coaching to a portfolio of chapters to support the implementation of strategies and best practices for chapter success and member development. Duties include, but are not limited to, supporting chapter leadership and volunteers with general chapter operations, finances, recruitment and retention, chapter/member accountability, and new member education.
Who We Are
Phi Delta Theta is an international nonprofit organization whose mission is to provide its members a lifetime experience that allows each member to reach their own personal greatness. Founded at Miami University in Oxford, Ohio, on December 26, 1848, Phi Delta Theta International Fraternity has 194 chapters and emerging chapters and ninety-one alumni clubs across the United States and Canada. To date, the Fraternity has initiated over 283,000 men into the society whose founding principles are Friendship, Sound Learning, and Rectitude.
Who We Serve
Guided by our Cardinal Principles, we create transformational experiences for our members, volunteers, communities, and staff all in the pursuit of greatness.
What We Offer
- Salary offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations based on the organization’s current compensation practices and market research for similar positions.
- Traditional benefits package includes 100% employer-paid health insurance, health reimbursement arrangement, 401k retirement plan with a 4% match and additional performance-based contributions, paid holidays, paid time off, additional paid time off for office closures at years end, and short- and long-term disability insurance and life insurance.
- Additional benefits include flexible workspaces, a personalized travel benefits program, technology stipends with monthly mobile phone plan reimbursements, holiday events, and employee recognition.
Duties/Responsibilities
All candidates will be initially assessed on their background and experience in the areas of collaboration, relationship building, initiative, emotional intelligence, problem solving, innovation, selflessness and communication, and in their projected ability to successfully complete related performance metrics in the following:
- Provide support to chapter leaders and alumni volunteers, both virtually and in-person, as they recognize issues and work towards solutions
- Track chapter KPIs to determine priorities, chapter support successes, and resource and time allocation
- Assist the director of chapter support in conducting chapter investigations in partnership with local stakeholders, including the province president, chapter advisory board members, and campus professionals
- Monitor and manage the accounts receivable balances for chapters within assigned portfolio
- Maintain regular contact with the province president, chapter advisory board members, and house corporation members
- Promote the Fraternity’s various programs and services, including awards, the chapter accreditation program, and other reporting structures, technology systems, and educational programming
- Assist the General Headquarters executive staff in identifying and developing new services and resources for undergraduate and alumni members
- Participate in execution of the Kleberg Emerging Leaders Institute, McKenzie Family Presidents Leadership Conference, and other such leadership conferences as designated
- Participate in the activities of relevant professional organizations, such as the Association of Fraternity Advisors, and seek additional opportunities for professional development
- Assist the General Headquarters executive staff on all other such assigned duties
Qualifications
- Bachelor’s required, master’s or equivalent work experience preferred
- Membership in a fraternity/sorority preferred
- Campus or organizational leadership experience
- Excellent organizational, time management, prioritization, written, oral and interpersonal skills
- Knowledge of Greek-letter organizations and their functionality at both a headquarters- and campus- level
- Ability to create stakeholder relationships quickly and effectively
- Time-management skills and the ability to work in an autonomous environment as needed
- Expectation to live in Southwest Ohio with the ability to work from Oxford, OH, initially. Remote work may be a consideration in the future.
Work Environment and Physical Requirements
- Ability to travel for work, including but not limited to nights and/or weekends, up to 50 percent of the time
- Ability to serve on an on-call basis by managing the Phi Delta Theta Crisis Hotline
- Long periods of sitting at a desk in an office environment
- Ability to lift twenty-five pounds
