If it’s important, don’t ask the team to try harder.
Instead, create the conditions for ordinary effort to produce redundant outputs that reduce crises.
If quality is a problem, look at the system, not the people.
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If it’s important, don’t ask the team to try harder.
Instead, create the conditions for ordinary effort to produce redundant outputs that reduce crises.
If quality is a problem, look at the system, not the people.
March 30, 2026