• Home
  • Fraternities&Sororities
  • Entrepreneurship
  • WealthBuilding
  • Brotherhood
  • Sisterhood

Subscribe to Updates

Get the latest creative news from FooBar about art, design and business.

What's Hot

Software worth paying for | Seth’s Blog

Swami Padharo Status | P.P Prabodh swami #hariprabodham #swaminarayan #shorts

Guru Hari Prabodh swami maharaj pragtya parva Surat indoor stedium #hariprabodham #subscribe

Facebook Twitter Instagram
  • About us
  • Contact us
  • Privacy Policy
Facebook Twitter Instagram Pinterest Vimeo
Divine 9
  • Home
  • Fraternities&Sororities
  • Entrepreneurship
  • WealthBuilding
  • Brotherhood
  • Sisterhood
Divine 9
You are at:Home » Unforced errors
Entrepreneurship

Unforced errors

adminBy adminNovember 12, 2024No Comments2 Mins Read
Facebook Twitter Pinterest Telegram LinkedIn Tumblr Email Reddit
Share
Facebook Twitter LinkedIn Pinterest WhatsApp Email


In hospitality and customer service, perfect is elusive. Someone is going to miss a shift, have a bad day, or fail to understand a situation.

But there’s a second kind of error, the one that’s far more common. When management makes bad choices, or underinvests in systems, training and people, it’s not really an error. It’s a choice that costs everyone involved.

These are choices with consequences. Don’t blame the actors if you have a lousy script.

When you built that automated phone tree to save a few dollars on customer service, you were choosing to lose some of your best customers. When you planned a lazy and boring menu for the group meeting at your hotel, you chose to send a message of carelessness. And when you ask under-appreciated and poorly-trained staff to step up and be the face of your organization, you’re risking your future.

Customer service is a chance to create delight and impact. It can amplify or undermine the marketing investments that you say are important–and yet, management often fails to see the systems they are building and maintaining. Begin with, “we’re doing these things on purpose, with intent.”

As in all things, getting the systems right is the foundation for everything else that follows.

Your hospitality strategy is the problem, not bad luck or uncaring staff.



Source link

Share. Facebook Twitter Pinterest LinkedIn Reddit WhatsApp Telegram Email
Previous ArticleA família imperial do Brasil no funeral do Príncipe António de Orleães-Bragança.
Next Article Pete Reads ‘The True Believer’ by Eric Hoffer Part 2
admin
  • Website

Related Posts

Software worth paying for | Seth’s Blog

October 8, 2025

Unsolvable | Seth’s Blog

October 8, 2025

The thing about pressure | Seth’s Blog

October 7, 2025

Leave A Reply Cancel Reply

You must be logged in to post a comment.

Demo
Top Posts

Balancing Life as a College Student

July 5, 2023

Why Are Sorority Values Important?

July 5, 2023

It’s Not Just Four Years- It’s a Lifetime

July 5, 2023

What Do My Letters Really Mean?

July 5, 2023
Don't Miss
Fraternities and Sororities December 9, 2023

Greater Church Charlotte

Um Okay so so the brother brother pastor and uh cuz it could have stayed…

University of Toledo NPHC Jam session 2022

The Death Pledge

Idaho4~ Rankings, Stories, Policies on Parties

Stay In Touch
  • Facebook
  • Twitter
  • Pinterest
  • Instagram
  • YouTube
  • Vimeo

Subscribe to Updates

Get the latest creative news from Chapter App about design, business and telecommunications.

Demo
About Us
About Us

Welcome to the Divine9 Blog, your ultimate destination for uncovering the transformative power of fraternities, sororities, wealth building, and entrepreneurship. Join us on this captivating journey as we explore the rich tapestry of experiences, wisdom, and knowledge that these four remarkable categories have to offer.

Facebook Twitter Pinterest YouTube WhatsApp
Our Picks

Software worth paying for | Seth’s Blog

Swami Padharo Status | P.P Prabodh swami #hariprabodham #swaminarayan #shorts

Guru Hari Prabodh swami maharaj pragtya parva Surat indoor stedium #hariprabodham #subscribe

Most Popular

The Ballot or the Bullet: A Call to Action

September 16, 2024

2 Kings 9-10

January 24, 2025

Tau Gamma Sigma Lady Triskelion from Butuan City… pix credit to Sis Erica Cabiling! Saludo

April 23, 2025
© 2025 Divine9.blog
  • About us
  • Contact us
  • Privacy Policy

Type above and press Enter to search. Press Esc to cancel.