Browsing: Entrepreneurship

Your project doesn’t exist in a vacuum. Your company wouldn’t exist if it weren’t for the customers, competitors, marketplaces, systems and tech that make it all…

Grab and go | Seth’s Blog Every retailer knows that the items that sell the best are at eye level or at the cash register. Some…

Ready to be… | Seth’s Blog Disappointed Delighted Amazed Offended Ripped off Grateful Loved Sometimes we get what we expect. June 9, 2025 Source link

Squeaky wheels | Seth’s Blog One strategy is to spend time finding the one wheel and address it. The better approach is to realize that if…

Uphill and downhill challenges | Seth’s Blog There’s a big hill near my house. Sometimes, a bicyclist will really pedal hard on the downhill. It’s good…

On burning bridges | Seth’s Blog Building a bridge is far more difficult than maintaining one. While it’s tempting to imagine that we’re always racing forward,…

What if someone is just making stuff up? Years ago, I worked with the supermarket tabloid to make an ironic, shouty, somewhat funny book that has…

Brad Feld has been contributing to and leading the tech community for more than thirty years. His books have always been inspiring and useful, but his…

It’s easier than ever to fall into an inbox mindset. There are things to do, and we do them. Inbox zero is the unattainable goal that…

The unexpected happens. Systems fail, humans are unpredictable, interfaces aren’t perfect… The customer service professional demonstrates their strategic insight when they plan for eventual failure instead…