When an organization is known for speed and quality, itâs likely that if times get tough, quality will suffer before speed does. Thatâs because customers notice speed right away, but it takes a while to come to a conclusion about quality.
If a musician or politician is known for showmanship and wise insights, the showmanship will probably outlast the wisdom.
When we measure and compare the easily visible, we may be setting ourselves up for disappointment.
